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Admission Prices Admission Policy

Aims and Objectives

  • Children under 5 are free but must be accompanied by one adult (18+) in the water looking after that child and no other children

  • Children who are 5, 6, 7 years or non swimmers may be accompanied by one adult in the water looking after two children.

  • Children of 8 years and over who can swim are allowed into the pool unaccompanied.

ReceptionThese guidelines are inline with national pool recommendations for this type of facility We are aware that this policy may cause problems to some people. Therefore we do our best to help and may waive the admissions policy if-:

  1. the bather load has space

  2. there has been no rescues.

  3. exemptions have not been exceeded

It is only at the manager’s discretion to waive this policy at the time of entry. We cannot give entry guarantees over the telephone

Please be aware of the following:

  • A 50p coin is required for the coin return lockers.  During busy periods a call-out system may be in operation. You will get a minimum of 1 hour in the pool. A coloured wristband will be issued for a refundable deposit of 20p.

  • Adult is 18 years and over.

  • Junior is 5-17 years.

  • Flumes riders must be five years old or over and able to use the flumes on their own and without any swim aids such as armbands.

  • In the interest of customer safety a detailed admissions policy is in operation. Please look for signage and leaflets on site. Telephone queries are welcome

  • If you have any medical conditions that may affect your safety please let a member of poolside staff  know or ask to speak to the head pool attendant

  • Be aware that there is no such thing as a non- slip floor. Any surface that is wet will be more slippery than a surface that is dry. Do not run and take special care when using the areas around the pool.

  • Owing to the nature of many modern costume fabrics, the management cannot accept responsibility for damage to costumes resulting from use of the pool.

Hygiene Policy

Important personal hygiene practices can significantly reduce swimming pool water pollution. All bathers are requested to comply with the following code of practice to assist in achieving this.

  • Please use the pre – swim showers before bathing.

  • Please use the toilet before entering the pool, and encourage children to do so.

  • Please wear suitable clean swimwear.

  • Children still requiring nappies are encouraged to wear a recognised swim nappy, available from Reception. Conventional nappies are not permitted in the pool.

  • Outdoor shoes are not permitted on poolside. (Please pay particular attention to this if you are registering your child onto our swimming lesson programme)

  • Bathers who have had sickness and/or diarrhoea should avoid swimming for at least two days.

  • Any incident involving contamination of the pool must be reported to staff immediately.


Produced by the IT Unit
Economic Development and Regeneration Group

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